The process of patient referral system at the level of health care is a comprehensive institutional framework with responsible, well-defined competencies, as a network of cooperation with the general goal of maintaining health, treatment, stabilization, transport and medical care up to in the complete recovery of the sick. The process of patient referral system in most countries in Europe and in the world is a challenge for most developing and developed countries. The mechanisms of the referral system function at different national, regional and municipal levels based on national laws and policies and work on the basis of efficient lines of communication by creating clear and simple steps and procedures described. The referral system in Kosovo is disorganized, chaotic, the Ministry of Health must have a national document of the referral system for patients at the health level, and before that all health care professionals are educated, trained on the way of the referral system, which cases must be sent from the primary, secondary and tertiary level. At the national level, the National Coordinating Council with a national plan of the patient referral system can convey the quality; help the health care professionals based on the current health legislation, the harmonization of unique standardized protocols with follow-up guidelines. Patients at the country level.
2. Bossyns P and Van Lerberghe W, 2004, The weakest link: competence and prestige as constraints to referral by isolated nurses in rural Niger, in Human Resources for Health 2004, 2-1,: 1478-4491-2-1
3. Archiva Emergency Cilinic UCCK 2018
4. A computer-based outpatient clinical referral system☆ Author links open overlay panelDean FSittigTejal KGandhi MichaelFranklin MashaTuretsky Andrew JSussman David GFairchild David WBates Anthony LKomaroff Jonathan MTeich
5. Cervantes K, Salgado R, Choi M and Kalter H. 2003 Rapid Assessment of Referral Care Systems: A Guide for Program Managers, published by the Basic Support for Institutionalizing Child Survival Project (BASICS II) for the United States Agency for International Development, Arlington, Virginia, available on line
6. Alleyne G, Claeson M, Evans D B, Jha P, Mills A and Musgrove P, 2006, Disease Control priorities in Developing Countries, A co publication of Oxford University Press and The World Bank, see Chapter 66:
7. Saunders D, Kravitz J, Lewin S and McKee M, 1998, Zimbabwe’s hospital referral system: does it work? In Health Policy and Planning: 13(4): 359-370,
8. Stuart L, Harkins J, and Wigley M, 2005, Establishing Referral Networks for Comprehensive HIV Care in Low-Resource Settings, Family Health International, Impact and USAID, available on line at: rd uk/NHSEngland/AboutNHSservices/doctors/Pages/gp-referrals.aspx.
9. Referral systems assessment and monitoring toolkit measure evaluation 2013.
10. Archives of Emergency Clinic University Clinical Center of Kosovo January-June 2018
11. Ross J. Rural Nursing: Aspects of Practice. New York, NY: Rural Health Opportunities; 2008.
12. Carty RM, Al-Zayyer W, Arietti LL, Lester AS. International rural health needs and services research: a nursing and midwifery response. J Prof Nurs. 2004;20(4):251–9
13. Harvey DJ. The Contribution of Qualitative Methodologies to Rural Health Research: an Analysis of the Development of a Study of the Health and Well-Being of Women in Remote Areas. International Journal of Qualitative Methods. 2010.
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.